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Terms and Conditions

The terms and conditions below regulate the use of the saysky.dk. The terms and conditions below also regulate the sales carried out on the SAYSKY shop function localized on saysky.dk. See further down for Danish.

PRIVACY 
The personal information you forward to saysky.dk will only be used in order to fulfill the undertakings SAYSKY Shop have and to assure you the best service. A statistical log system is used at saysky.dk, gathering information to help create a statistical picture of the no. of visitors and hits to the web-site. The log system is used as a means of optimizing the website for user friendliness and functionality.

In order for you, as a customer, to make a purchase of goods at saysky.dk you must register the following information:
- Name
- Address
- Tel. No.
- E-mail address


These information are registered and kept with SAYSKY for 5 years before being deleted. The information is being kept for the purpose of delivery of goods to the right address. When gathering these information via our website, we do so only at your consent. All employees of SAYSKY have access to these information.
 
The details are passed on to the delivery/shipping company in order for the delivery to be executed. No sensitive information are passed on. As a registrant with SAYSKY ApS you have a legal right to know what information are stored, according to 'Persondataloven'. Any enquiries regarding this should be addressed to SAYSKY via e-mail on support@saysky.dk.
 
SAYSKY also have the option to provide you with informational and promotional emails. If you wish to end your subscription of information from saysky.dk, please send an email to support@saysky.dk.
 
SECURITY
For the safety of your personal information, saysky.dk uses Thawte Web Server SSL Certificates to encrypt information passed to and from the website during registration and checkout. When placing an order, you can immediately check the security validity by clicking the padlock icon that appears in the URL line of your browser window when SSL is activated.

COOKIES
Cookies are used by the saysky.dk in order to improve your experience when browsing and using the website. The cookie identifies your computer and allows the site to remember your personal settings. saysky.dk will not operate properly when cookies are disabled in your web browser.

DISCLAIMER
SAYSKY's ambition is for the website to always be up and running, however saysky.dk cannot guarantee this.
 
Saysky.dk cannot guarantee that all the products shown are available at the time you place your order. In the event the product you order is no longer available you will be contacted by e-mail shortly after placing your order.

Due to the color settings of your computer, the colors of the products shown in the pictures in the SAYSKY Shop can differ from their actual colors. Saysky.dk cannot be held responsible for any such discrepancy.
 
MEASUREMENTS
To help you decide what size to choose we have created a measurement guide to most of the products for sale on-line. All measurements are approximate and slight variance may occur. Please have this average sizing in mind and note that +/- 1cm on each measurement may occur.

PRICES
The price of each product is stated excluding shipping costs but inclusive of the Danish rate of VAT (25%) and all import taxes within the EU.

LOCAL TAXES
Please note that local charges (customs duty, sales tax) can occur, depending on your region and local customs duties. These charges are at your own expense.

PRICE CHANGES
Saysky.dk reserves the right to change prices of the products sold. The prices of the products will, during the time of placing an order, be valid throughout that specific process. We however take reservations for typing errors.

WARRANTY

There's a two-year warranty on all products purchased from saysky.dk. The product in question must be brought to our attention no later than two months after the discovery of the product fault. The warranty does not cover products that have been damaged due to usage or what is generally referred to as wear and tear. SAYSKY does not cover the return costs for warranty cases.

PAYMENT
Saysky.dk accepts payment by VISA, Mastercard, PayPal and MobilePay. Only 3D secure transactions are accepted when paying with Non-Danish credit cards.

3D secure systems are based on a payment authentication process where a cardholder making a purchase is verified to be the real cardholder. 3D secure (ie. Verified by Visa and MasterCard SecureCode) is a service developed to ensure that transactions can only be made by the card-holder. It is up to the card provider (your bank) to confirm your identity when your credit/debit card is used to make purchases over the Internet.
You will be required to enter a password that you have previously arranged with, or been given by your bank. This password is controlled by your bank through an encrypted and secure server. When confirmed the order will be processed as per usual. The full payment is charged when the package is dispatched.
 
CURRENCIES
Saysky.dk cannot be held responsible for any currency changes or currency exchange rates any bank may apply or use.

COMPANY INFORMATION
SAYSKY ApS
Willemoesgade 7c 
2100 Copenhagen
Denmark 

CVR no.: DK38752855
Mail: support@saysky.dk



HANDELSBETINGELSER

Ordrebekræftelse: Ved at acceptere disse handelsbetingelser, samt ved bekræftelse af kundens ordre, opstår en skriftlig og bindende aftale mellem parterne. Efter ordre afslutning på saysky.dk, vil kunden automatisk modtage en bekræftelse på købet. I tilfælde af fejl eller mangler på varen, forbeholder saysky.dk sig ret til IKKE at sende varen til kunden, og dermed annullere ordren.

Betaling: Saysky.dk accepterer VISA/Dankort, VISA, VISA Elektron, Mastercard, Maestro, Paypal og MobilePay. Sker betaling med Debit eller Kredit kort, skal kunden på saysky.dk indtaste alle nødvendige informationer på kortet samt sikkerhedskoden, hvis der er tale om en transaktion med 3D Secure. Alle informationer, bliver sendt sikkert til saysky.dk, ved brug af SSL (Secure Socket Layer) og en krypteret forbindelse. Dette modvirker alle ukendte og uvedkommende kilder kan få adgang til kundens oplysninger. saysky.dk opbevarer ikke kundens kortoplysninger efter endt transaktion. Sker betaling via Paypal, kan kunden sikkert overføre penge for transaktionen, og dette sker ligeledes med SSL (Secure Socket Layer) og en krypteret forbindelse. Det samlede ordrebeløb bliver først trukket fra kortholders kort når varen er blevet afsendt fra saysky.dk.
Alle priser er inklusiv dansk moms. Priserne er uden fragt eller andre services som saysky.dk måtte tilbyde. Saysky.dk forbeholder sig ret til at ændre priser til enhver tid. På saysky.dk kan priserne ses i følgende valutaer Danske Kroner (DKK), US Dollars (USD) og Euro (EUR). Kunder som handler udenfor EU vil kunne købe produkter på saysky.dk uden dansk moms.

Lokale Importafgifter: Opmærksomheden henledes på lokale importafgifter der afhænger af land og region. Disse afgifter betales af kunden selv.

Fortrydelsesret:  Hvis kunden fortryder sit køb eller ønsker det ombyttet eller refunderet, skal saysky.dk underrettes indenfor 14 dage fra modtagelsestidspunktet. Herefter skal varen være fremsendt til saysky.dk inden for yderligere 14 dage. Hvis fortrydelsesretten ønskes benyttet, er det for kundens egen regning at returnere varen. Kunden kan returnere varen og vælge imellem en refundering eller ombytning. Venligst udfyld og vedlæg den returslip som følger med ordren. Varen skal returneres i original indpakning og emballage. Kunden må gerne afprøve produktet, svarende til hvordan man ville gøre i en butik. Alle returvarer der ikke opfylder de ovenstående krav vil blive afvist af saysky.dk.

Reklamationsret: Alle produkter fra saysky.dk leveres med 2 års garanti. Denne garanti inkluderer fejl på metervaren, produktionsfejl og andre forarbejdningsrelaterede fejl. Reklamationsretten gælder ikke fejl opstået af almindelig slitage. Kunden har to måneder fra opdagelsen af fejlen til at tage kontakt til saysky.dk for at udnytte sin reklamationsret. I tilfælde af reklamationer kontakt da kundeservice på support@saysky.dk.

Fragt: Saysky.dk sender pakker med GLS i Danmark og UPS/DHL/FedEx til alle internationale destinationer. Alle forsendelser er forsikret og Track & Trace informationer e-mailes til kunden når varen afsendes fra saysky.dk. 

Danske ordrer bliver typisk leveret inden for 1-2 dage fra modtagelse af ordrebekræftelsen. Internationale ordrer bliver typisk leveret inden for 2-4 dage fra modtagelse af ordrebekræftelsen. Saysky.dk fraskriver sig ethvert ansvar for evt. forsinkelse i forbindelse med told processer uden for EU.

Fragtomkostningerne varierer fra land til land. De pågældende priser vil fremgå i check-out flowet, når kunden lægger sin ordre. Der er fri fragt på alle ordrer i Danmark, samt på alle internationale forsendelser over 200€. En oversigt over fragtpriserne på saysky.dk kan ligeledes findes her.


FIRMA INFORMATION
SAYSKY ApS
Willemoesgade 7c
2100 Copenhagen 
Denmark

CVR no.: DK38752855
Mail: support@saysky.dk